This Privacy Policy explains how ellieOS (“ellieOS,” “we,” “us,” or “our”) collects, uses, and safeguards your information when you visit our website or use our Digital Operations Performance Engine platform (the “Service”). By using the Service, you agree to the practices described in this policy.
Information We Collect
We collect information in the following ways:
- Information you provide: When you request a demo, contact us, or otherwise communicate with us, you may share your name, company name, email address, phone number, and any details you include in your message.
- Account and usage data: When you use the Service, we collect data about how you interact with the platform, including features accessed and actions taken, to operate and improve the Service.
- Technical data: We automatically collect device and connection information such as IP address, browser type, and pages visited through standard web technologies including cookies.
How We Use Your Information
- To respond to demo requests, inquiries, and support needs.
- To provide, maintain, secure, and improve the Service.
- To communicate with you about updates, features, and relevant offerings.
- To detect, prevent, and address technical issues, fraud, or abuse.
- To comply with legal obligations.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate the Service (such as hosting and email delivery), and only to the extent necessary to perform those services. We may also disclose information when required by law or to protect our rights, users, or the public.
Data Security
We use industry-standard technical and organizational measures, including encryption in transit, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the details below.
Cookies
We use cookies and similar technologies to keep the site functioning, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not work properly without them.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at [email protected].